Privacy Policy

1. Who we are

This website is operated by Semper Primus, a CCTV installation and security camera setup service based in Perth, Western Australia.

2. Information we collect

We only ask for information that is reasonably needed to respond to service enquiries and operate this website.

• Contact details: phone number, email address and any details you choose to provide when requesting a call or email response.
• Service enquiry details: general property type, requested service area, preferred contact method and any CCTV installation requirements you provide.
• Technical data: standard server log information such as IP address, browser type, pages visited, timestamps and security-related access logs.

We do not ask you to submit payment card details, passwords, identity documents or sensitive personal information through this website.

3. How we use information

We use the information submitted through the website to:

• respond to your enquiry by phone or email;
• understand the type of CCTV installation or camera setup you are asking about;
• arrange an initial consultation where appropriate;
• maintain website security, reliability and troubleshooting records;
• keep reasonable business records where required.

We do not sell enquiry details and we do not use the contact form to add users to unrelated marketing lists.

4. When information may be shared

We may share limited information only where it is necessary for normal business operation, for example with hosting providers, email providers, IT support, professional advisers, or where required by law.

If a job requires coordination with a third party, such as a building manager, property representative or equipment supplier, we will only share information that is relevant to that purpose.

5. Cookies and external services

This website may use basic functional notices and external resources needed to display the site correctly. It does not rely on advertising trackers in the legal pages.

The site may load fonts from Google Fonts. When a browser requests external font files, technical request data may be processed by the external provider according to its own policies.

If analytics, advertising pixels or additional tracking tools are added in the future, this policy should be updated before those tools are used.

6. Security and retention

We take reasonable steps to protect enquiry information against misuse, loss and unauthorised access. No website transmission is completely risk-free, so users should avoid sending highly sensitive information through the contact forms.

Enquiry information is kept only for as long as needed to respond to the request, manage follow-up communication, maintain business records, resolve disputes or comply with legal obligations.

7. Privacy requests

You may contact us to ask what contact information we hold about you, request correction of inaccurate details, or ask for deletion where the information is no longer required.

Most small businesses in Australia may not be covered by the Privacy Act in every circumstance, but Semper Primus still aims to handle enquiry information carefully and respond to reasonable privacy requests.

8. Contact about privacy

For privacy questions or requests, contact:

Semper Primus
Level 8, 140 St Georges Terrace, Perth WA 6000, Australia
Email: [email protected]
Phone: +61 8 6245 1287

If your concern is not resolved, you may seek guidance from the Office of the Australian Information Commissioner where applicable.